Do you have amazing customer service skills and love helping others? Would you like to work for a growing company with advancement opportunities? If so, then please submit your resume to apply for our Lead Medical Receptionist position! This position is full time.

Schedule is Monday-Friday, which include 2 evenings and 1 Saturday a month.

Pay is $16/ hour plus incentives

As a Medical Receptionist, you will:

  • Greet all patients and directing them to appropriate area or staff
  • Answer & direct calls
  • Scheduling appointments
  • Verify benefits and request authorizations
  • Be cognizant of and responsible for all front line confidentiality requirements according to HIPAA Policies and Procedures of Access Physical Therapy & Wellness
  • Assist therapists with laundry, escorting patients into gym, making sure patients are comfortable


Marketing Duties:

  • Plan and execute a marketing strategy
  • Coordinate quarterly local public relations/community events
  • Work with your team find and attend appropriate local events
  • Generates new business leads through marketing analysis, target market and through health fairs and senior groups
  • Maintains positive company relations in the community
  • Ensure your team understands the role they play as a community member and representative of Access PT. WOW people they come in contact with
  • Coach your team on how to make each patient/referral source variety of marketing and selling opportunities

Skills required:

Relationship building skills, Organizational Skills; Extremely Motivated for Sales, Self-Starter, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, High Energy Level, Meeting Growth Goals, Professionalism, Strong word processing and computer skills.

Essential Job Qualifications:
•A friendly, empathetic, enthusiastic, positive team player who is the first impression of ACCESS. They must possess excellent communication skills, consistently exceed customer expectations, and make the team's success their priority.
•An organized, responsible, detail oriented individual who is accountable for taking in new patients and ensuring all of their appointments are appropriately scheduled, authorizations/Reevaluations received and copays collected to ensure payment .
•A confident, good listener who communicates the value of physical therapy and actively grows the business by looking for, and recognizing, opportunities to initiate and obtain referrals.
•A sincere, flexible individual, who supports the therapists, is a liaison between the therapists and the patients; and assists in maintaining a clean, professional environment.

Experience with office management and marketing a plus

Formal/unique Employee Recognition Program: We love to reward and show appreciation for a job well done!

We are proud to have been named one of the Best Companies to work for in NY in 2011, 2013, 2015, 2017 & 2019.

Please visit us online at www.accessptw.com for more information about our company.